Manager Capital Markets

This is a position in the field of Information and Finance Technology & Services. You will assist the Director of the Capital Markets department to oversee the overall operation of trust accounts and to ensure delivery of efficient and effective business support services to the clients.

You will also coach and guide a team of experienced young professionals and ensure a high-quality administrative service in a timely and efficient manner to a portfolio of clients.

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Responsibilities

  • Closely monitor the Payment Operations overall performance especially on accuracy, timeliness, and complaints;
  • Approve daily transactions and trust account reconciliations;
  • Ensure transactions are balanced and documented according to policy;
  • Manage and review cash flows;
  • Ensure sufficient funds are in client accounts to meet payments and account charges;
  • Provide friendly customer service for all matters in relation to client trust accounts;
  • Ensure all client accounts are properly maintained and operated as agreed upon;
  • Lead, motivate and manage staff with comprehensive review of their work performance;
  • Implement effective mitigation action to prevent recurrence of performance issues;
  • Ensure compliance, efficiency, accuracy, and customer-centric business support services;
  • Coordinate with the onboarding team to bring on new clients/business;
  • Ensure operational readiness to serve the new client/business;
  • Keep up to date with the industry trends, guidelines, policies, rules, and regulations;
  • Attend meetings with clients;
  • Closely engage with the superiors and business stakeholders;
  • Promptly report on any irregularities, complaints, compliments, as well as any improvement actions/projects initiated and completed;
  • Submit timely periodical and/or ad-hoc reports and/or assignments required.

Requirements

  • Exposure to handling Trustee Finances;
  • Knowledge in banking guidelines;
  • Management experience.

Interested?

Did you get excited? Then apply immediately! Do you want to ask some questions first? Then contact us via info@tossinholland.com. By applying you agree to our privacy statement.

External acquisition is not appreciated for this vacancy.