FAQ’s

The payroll company relieves you of all the administrative responsibilities related to employers. It handles tasks such as labor contracts, annual income statements, salary administration, and pension management.

TOSS can assist you with registering a foreign entity with the Tax Authorities without a permanent establishment.

Collective agreements, known as CAOs, establish mutually agreed upon terms and conditions of employment between employers (or employers’ organizations) and employees (represented by trade unions). These agreements encompass various aspects such as salaries, work hours, notice periods, and retirement benefits.

CAO (Collectieve Arbeidsovereenkomst) means Collective Labor Agreement (CLA).

With a recognized IND sponsorship a company is allowed to hire highly skilled migrants.

In order to be recognised as a sponsor, your organization needs to complete an IND procedure. Upon successful recognition, your organization will be included in a publicly accessible register located at www.ind.nl.

If TOSS is processing your Highly Skilled Migrant permit application, as a recognized IND sponsor, we will receive the IND fee on your behalf. This fee will then be included in the first invoice you receive from TOSS. You can check the current fee amount on www.ind.nl.

Prior to hiring highly skilled migrants from a non-EU country, your company must obtain recognized sponsorship status.

The BSN (Burger Service Nummer) is a citizen service number. This is a unique registration number for everyone living the Netherlands. A BSN is required for opening a bank account, starting a job or to obtain health insurance.

Yes, you are exempt from the MVV requirement if you return to the Netherlands within 2 years of leaving the country. It is always good to double check this with the IND beforehand.

If you are a non-EU citizen, at the time your employer submits the application you must have a passport that is valid for at least 6 months.

When picking up your MVV often 1 or 2 pages are needed.

It could be that you want to go on vacation, but your current residence permit will expire exactly in that period; the application for the extension has already been granted but you have not yet been able to make an appointment to collect the residence permit.

You may then be eligible for a return visa. If you have Brazilian nationality, this is not necessary. You can then freely travel in and out of the Netherlands. Keep your current (expired) residence card handy and also take the letter of approval with you as proof if necessary.

Loonheffingskorting is in fact a payroll tax reduction. It can be requested through your employer. You pay less wage tax and receive higher wages. Loonheffingskorting is applied to the position with the highest salary.

Most of the time, the day after you receive your monthly salary, your payslip will be sent to you by email or published in the TOSS portal.

Generally, the first working day before the 25th of the month is a customary payment date. This is also the case if you work with TOSS. If this is on a national holiday or on a weekend, you will be paid the day earlier.

The 30% ruling is a Dutch tax facility that encourages foreign workers with specific skills or expertise to come work in the Netherlands. If eligible, the employer can grant you a tax-free allowance equal to 30% of your gross wages.

In The Netherlands minimum salaries apply for everyone, click on this link to find out the most current rates.

If you are a non-EU citizen planning to work in the Netherlands as a highly skilled migrant, when you are employed after an orientation year, minimum salaries will be determined by the IND.

No, that is not allowed. Your entry visa, the MVV, must always be obtained in the country of permanent residence, and the Netherlands is not considered so based on a Tourist visa. You must leave the Netherlands at the latest one day before the application is submitted to the IND (Immigration Office).

Based on the Benelux Treaty, citizens of San Marino and Israel do not pay for the application for a provisional residence permit (MVV). Therefore, they do not have to pay for the TEV-procedure (joint application for mvv and residence permit). 

A foreign national must have main residency in the Netherlands if (s)he has a right of residence in the NL. This means that (s)he lives and spends most of his/her time in the Netherlands. Moving your main residency can end the right of residence. The IND assumes that one has moved his main residency out of the Netherlands if (s)he has been abroad longer than allowed. How long one may stay abroad depends on the type of residence one has. For a temporary residency permit the IND considers that ones main residency has been moved if:

• (s)he has been outside the Netherlands for more than 6 continuous months. His/her stay outside the Netherlands was not due to force majeure, but own choice.
• For 3 years in a row, (s)he has been outside of the Netherlands for more than 4 continuous months. The IND counts these 4 months per calendar year (January to December). They do not add up separate periods. (S)he has moved the centre of his/her activities abroad. This means that (s)he cannot prove that (s)he carries out the largest part of his/her activities in the Netherlands. The IND looks at this per person.

There are exceptions  on the above for temporary residence permits like highly skilled migrant permits 

Highly skilled migrants are allowed to work outside the Netherlands for a total of up to 8 out of 12 months. The IND adds up separate periods. The 8 months period starts when the highly skilled migrant first moves abroad for work from the NL.

They must still meet the requirements of their highly skilled migrant permit.

If someone goes abroad for other reasons than work, they are not allowed to move their main residence for more than 6 months in a calendar year (see general rules above).

Yes, TOSS helps the highly skilled migrant and their companies who aproach us with housing.

TOSS can assist you in registering with the right utility suppliers for your case.

Upholstered means that the residence includes flooring and curtains. You need to bring your own furniture. Furnished means the residence comes with essential furniture.

As a tenant, you are typically responsible for two local taxes: household waste tax (afvalstoffenheffing) and water tax (waterschapbelasting). Household waste tax covers the collection and processing of your household waste, while water tax is billed separately by the local water board and supports water cleaning, sanitation, and flood prevention efforts.

The landlord can terminate the lease only after the agreed rental period by providing a valid legal reason for termination.

Most Dutch housing contracts do not include provisions regarding pets, unless specified by the property owner or prohibited by the housing complex. Being honest about your intentions is important to prevent potential issues.

Formally, the diplomatic clause refers to the provision within a lease agreement indicating that the landlord is temporarily leasing their personal residence and intends to reclaim it once the lease term concludes. However, in the rental property realm, the term is also employed to describe a clause that grants tenants the right to terminate the lease prematurely under compelling job-related circumstances or unforeseen situations beyond their control.

While our primary emphasis is on S.T.E.M (Science, Technology, Engineering, Mathematics), TOSS also welcomes applications from various other sectors such as marketing, sales, HR, and more. If uncertain, we encourage you to submit your open application regardless, as we may have suitable opportunities available that you may not expect.

Working with a recruitment agency offers several advantages. Firstly, these agencies often have direct access to hiring managers, increasing the likelihood of a candidate being seriously considered for a position. Additionally, recruitment agencies assist candidates in enhancing their CVs and improving their overall presentation. Lastly, it’s worth noting that this service is provided to candidates free of charge.

There are no fees for the job seeker; the employer covers the cost of our service.

Absolutely, in that scenario, we simply need to establish a mutually agreeable arrangement.

The length of the process can vary due to a range of factors. In certain situations, it can be quite quick, particularly if the employer does not require specific evaluations or multiple interview stages. However, in other cases, the process can be more time-consuming (such as when the candidate needs to relocate from another country, undergo Visa procedures, or complete multiple assessments).

TOSS is an acknowledged IND sponsor and can help you with the Visa procedure.

TOSS Housing department can assist you with the relocation process.

We will save your profile in our database and begin searching for suitable opportunities based on your preferred start date.

In the event of job dissatisfaction, you have the option to resign from your position in accordance with the notice period stated in your contract. Rest assured, we will make every effort to help you find a new opportunity.

TOSS collaborates with companies of all types.

Having a non-EU nationality is not an issue, as TOSS is an acknowledged IND sponsor, and is able to provide assistance with the Visa procedure.

TOSS has the capability to aid in the relocation process through our TOSS Housing department.

We can reach an agreement on two main categories: a single recruitment fee or a monthly fee based on the gross salary.

It is always possible to agree on a trial period, and of course, you can terminate the contract according to our agreed conditions, as well as according to Dutch law.

 If you cannot resolve it together, we advise you to seek legal counsel.

In the context of sustainability, we will re-rent most of the used items. Each piece is of high quality and is in showroom condition or has minor signs of wear. We inspect and cleanse everything thoroughly, after which it can be used again if necessary.

Yes. There is a diplomatic clause that allows early termination of the lease upon departure abroad.

Yes, that’s possible. Feel free to contact us to discuss the possibilities.

You can choose from several options:

• You can extend the rental period
• You can buy the furniture
• We can discuss a date for us to collect everything

Together, we would have to agree on a rental period for this rental period is one of the factors determining our rental price. In addition, if you decide to terminate the agreement unexpectedly, we would be forced to charge the remaining rent as a result.

Yes, that’s possible. Feel free to contact us to discuss the possibilities.

An agreement is entered into for a fixed term. A few weeks before the end of the rental period, your contact person will contact you to discuss the end of the rental period. If you decide to extend the existing agreement, a notice period of 1 month applies.

Please contact your contact person if you want to cancel the contract. We will then discuss the conditions/consequences of early termination of the agreement with you.

We will contact you before the end of the rental period to discuss when the inventory can be picked up again. If you have a desired date in mind, we would of course like to hear from you well in advance.

The removal of the furniture is included in the agreed rental price.

In the unlikely event that something does not meet your requirements, please contact us. We are happy to look for a solution with you.

We have a large stock, which means that we can immediately offer an equivalent alternative.

Our furniture is solid and can withstand everyday knocks. We therefore offer a 100% service guarantee on all delivered items during the entire rental period. In the unlikely event that something breaks, we would be happy to discuss the options with you.

There is furniture for almost any budget. The price depends on various factors such as the required items, rental period, number of occupants and desired version (standard/exclusive). Delivery of the furniture is included in the agreed rental price.

There is furniture for almost every budget. We are happy to help. Call or email us to discuss your wishes and the possibilities.

No, we do not ask you to pay a deposit. However, we do ask you to pay the first month’s ren upfront before delivery. 

Before delivery, we will charge the deposit and the first month’s rent.

Delivery, installation and mounting of the furniture is included in the agreed rental price. You do not pay extra for assembly or installation.

Payment is usually made via a monthly invoice. Of course, a monthly automatic debit is also possible.

Yes. When you pay the total rent in one go, we apply a payment discount of 5% to the total rent.

We deliver the requested furniture on the agreed date. On location, we put the furniture in the right place and leave everything ready for use.

Please contact us to discuss the possibilities.

No. We usually deliver on working days from 8:00 am. If you find yourself in an exceptional situation, please let us know.

No. We deliver on the agreed date, time and place with our own transport and a team of in-house relocators we can trust. We are happy to take care of everything for you: delivery and installation are included in the agreed rental price.

We deliver throughout the Netherlands, Belgium, Luxembourg and West Germany. We might also go beyond these borders on request.

You do not need to be present in person, but we do expect someone to be on site to hand over a key or to let us in.

We work with three different styles. Do you have something else in mind? No problem: we would be happy to discuss your specific requirements..

Yes. We also supply kitchen utensils and household appliances from washing machines and televisions, to kettles and irons.

If desired, we can also take care of your upholstery, window and floor coverings. All our services are of course perfectly compatible with each other, so that you are provided with a perfect interior.

Yes. It is possible to buy the furniture immediately or after the rental period. Please contact us to discuss the possibilities.

Home contents insurance is included in the agreed rental price.

No. Home contents insurance is included in the rental price. Although it is not required by law, we consider it wise to insure the household effects against damage due to fire, theft, water and storms.